I gladly accept returns, exchanges, and cancellations except for:
- Custom or Personalized Orders
Due to the nature of these items, unless they arrive damaged or defective, I can't accept returns or exchanges. If item is damaged or defective I will replace it for the exact same item.
You may request an order cancellation before an order has shipped. However I cannot accept cancellations after editing and sending a mock up of any custom piece of jewelry.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Ship items back to me within: 30 days of delivery
Please contact me if you have any questions. I want all my customers to be happy and will do my best to help if any issue arises
Mock Up Disclaimer
A mock up is a representation of the design only. As such, differences may exist between the mock up and the final product.